We want your shopping experience with us to be as seamless and enjoyable as possible, so we offer reliable delivery options to meet your needs. Here’s everything you need to know about our delivery services:
1. Delivery Options
We offer two shipping methods to ensure that your order arrives when you need it:
Standard Shipping (Free Shipping)
- Delivery Time: Approximately 15 business days.
- Cost: Free
- Description: Our standard shipping option is perfect for those who don’t mind waiting a bit longer for their order. This method is reliable, cost-effective, and ships via our trusted delivery partners. While it may take up to 15 business days, we’ll ensure your package is carefully handled and delivered to your door.
Express Shipping
- Delivery Time: Approximately 7 business days.
- Cost: Calculated at checkout
- Description: Need your order fast? Choose our express shipping option for quicker delivery. With this service, your items are processed and shipped more rapidly, reaching you in about 7 business days. This option is perfect if you need your pet’s new gear sooner.
2. Processing Time
- Orders are typically processed and shipped within 1-3 business days after payment confirmation.
- You will receive a shipping confirmation email once your order has been dispatched, along with a tracking number to monitor your package’s progress.
3. International Shipping
Currently, we only offer shipping within the United States. However, we are working on expanding our delivery options to other countries in the future. Stay tuned for updates!
4. Shipping Restrictions
- P.O. Boxes and APO/FPO addresses: We currently do not ship to P.O. Boxes or APO/FPO addresses.
- Shipping Delays: Please note that delivery times are estimates and may vary based on factors like weather, public holidays, or other unforeseen circumstances. We will notify you if there are any significant delays with your shipment.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to check the status of your order through our delivery partner’s website.
6. Customer Support
If you have any questions about shipping or need assistance tracking your order, please feel free to reach out to us at service@petcique.com. Our customer service team will be happy to assist you!
We want to ensure that your pets get their new favorite outfits as soon as possible. Thank you for choosing Petcique!