Effective Date: 2024-12-01
At Petcique, your privacy is of utmost importance to us. This Privacy & Cookies Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect
When you visit our website, make a purchase, or engage with our services, we collect the following types of information:
- Personal Information: When you place an order or sign up for our newsletter, we may collect your name, email address, phone number, billing and shipping address, and payment information.
- Non-Personal Information: We may collect data such as your IP address, browser type, operating system, and browsing behavior on our website.
- Cookies and Tracking Technologies: We use cookies (small text files placed on your device) to enhance user experience, analyze traffic, and deliver personalized content.
2. How We Use Your Information
We use your information to:
- Process orders and fulfill customer requests.
- Improve our website’s functionality and performance.
- Send promotional emails, newsletters, or offers that may be of interest to you (you can opt out at any time).
- Provide customer support and respond to inquiries.
- Comply with legal obligations and protect our rights.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze trends, and gather demographic information. These technologies help us:
- Remember your preferences and settings.
- Improve website performance and user experience.
- Track the effectiveness of our marketing efforts.
You can adjust your browser settings to block or delete cookies, but this may affect the functionality of some website features.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners who assist us in operating our website, processing payments, and delivering services. These third parties are required to keep your information confidential and only use it for the purposes for which it was provided.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access, update, or correct your personal information.
- Opt out of receiving marketing emails or communications from us.
- Request that we delete your personal information, subject to certain legal exceptions.
To exercise your rights or for any questions, please contact us at service@petcique.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy & Cookies Policy, please contact us at:
Email: service@petcique.com